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My Samsung galaxy Ace will not connect to mobile internet.

Started by: ewhite66
On: 22/10/2011 | 19:42
Replies: 11

by: ewhite66
on: 22/10/2011 | 19:42

I have a Samsung galaxy Ace and I cannot get internet access through it. I have sent a text 'settings' to 2020 five times today and receved five replies with automated setting and another five texts saying that my phone should now be connected to the internet but it does not connect. in my phone settings under Mobile Internet State it quite clearly states 'Disconnected'.I can send and receive texts and multimedia messages and send and receive calls so don't understend why it is not givng me internet connection. I've contacted an agent but they were unable to help. Can anyone help to get my phone connected to the internet because I would seem to be paying for a service that I am not receiving. Thanks

Message 1 of 12
by: kmp
on: 22/10/2011 | 19:44
Have you tried mentally entering the settings instead of texting? Texting tends to only work for more basic phones.
Message 2 of 12
by: iphone_user
on: 22/10/2011 | 19:44
are you sure you dont have a data block
Message 3 of 12
by: saabir2007
on: 22/10/2011 | 19:45
GPRS-3G Settings

Connection Name: giffgaff - GPRS
APN - Access Point Name:
Proxy Server Address:
Proxy Port:8080
Login - Username: giffgaff
Password: password
MCC: 234
MNC: 10

MMS Settings

Connection Name: giffgaff - MMS
APN - Access Point Name:
Username: giffgaff
Password: password
MMS proxy:
MMS port: 8080
MCC: 234
MNC: 10
APN type: mms
Get a free Giffgaff Sim
Message 4 of 12
by: saabir2007
on: 22/10/2011 | 19:46
You can also search (if you have android market): giffgaffapn

And download and install this to get giffgaff settings
Get a free Giffgaff Sim
Message 5 of 12
by: l0vell
on: 22/10/2011 | 19:47
try manually entering them in
If i helped please feel free to give me kudos or even best answer Smiley Happy
click below for your free sim with £5 free credit!!
Get a free Giffgaff Simclick there for your free sim with £5 free credit!!
Message 6 of 12
by: antraf1982
on: 22/10/2011 | 19:47

Have you got an old phone you can put your sim in.


Goto settings - phone - my number and insert your giffgaff number in +44 format.


Then put ur sim back in your phone and you should automatically receive all settings without having to request them.

Get a free Giffgaff Sim
Message 7 of 12
by: shahin1
on: 22/10/2011 | 19:51
i think ur gonna hav to enter the settings manually

Message 8 of 12
by: allan1954
on: 22/10/2011 | 21:40
go into settings and delete every thing to do with internet on youre previous network.then text settings to 2020 and try again.
Get a free giffgaff Sim
Message 9 of 12
by: greenman
on: 22/10/2011 | 22:01
If you can connect to Wifi firget entering settings and instead go to android Market.
Download giffgaff by SKINKERS and take option to delete all APN's.
Then install giffgaff Apn.
That's it.

If still not working go to Settings>Wireless network>Mobile network>make sure 'use packet data ' is ticked
Message 10 of 12