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My giffgaff account

Started by: sneekymonkey
On: 23/03/2011 | 21:15
Replies: 20
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by: sneekymonkey
on: 23/03/2011 | 21:15

Hi, I have a new giffgaff sim card but want to use it with my current giffgaff account. I had my old giffgaff number moved to 02 but now have another phone and want to use giffgaff on it.  is it possable to transfer my £7.77 on my giffgaff account to the new simcard?  could you let me know if thats possable.

 

 

Thanks Smiley Happy

Message 1 of 21 (7,210 Views)
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by: benhall
on: 23/03/2011 | 21:30
Best Answer
Accepted by sarah_e_w (former giff-staffer)
‎21-08-2015 01:01

 


nellisere wrote:
you cannot transfer the money, but if you order a replacement sim, it will be on the same account with the same number, just ask for a number change aswell

 

Presumably that wouldn't work because the OP has had his giffgaff number ported out to O2.

 

I think this means that his giffgaff account has no mobile number associated with it.

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Message 4 of 21 (7,315 Views)
by: adam98675
on: 23/03/2011 | 21:18
Sorry, at the moment you can't transfer money between giffgaff account
Message 2 of 21 (7,196 Views)
by: nellisere
on: 23/03/2011 | 21:20
you cannot transfer the money, but if you order a replacement sim, it will be on the same account with the same number, just ask for a number change aswell
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If i have helped you at all, please click on the kudos button, it would make my day Smiley Very Happy
Message 3 of 21 (7,189 Views)
by: benhall
on: 23/03/2011 | 21:30
Best Answer
Accepted by sarah_e_w (former giff-staffer)
‎21-08-2015 01:01

 


nellisere wrote:
you cannot transfer the money, but if you order a replacement sim, it will be on the same account with the same number, just ask for a number change aswell

 

Presumably that wouldn't work because the OP has had his giffgaff number ported out to O2.

 

I think this means that his giffgaff account has no mobile number associated with it.

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Message 4 of 21 (7,316 Views)
by: sauron
on: 23/03/2011 | 21:30
I would ask an agent as they are the only ones who could do this.
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Message 5 of 21 (7,170 Views)
by: kanni123
on: 22/10/2011 | 11:14
What is my number
Message 6 of 21 (6,371 Views)
by: alweb
on: 22/10/2011 | 11:15

sorry it is not possible to do that sorry

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Message 7 of 21 (6,368 Views)
by: antraf1982
on: 22/10/2011 | 11:20

MY understanding is that by porting your number out you have killed that giffgaff account and lost the credit associated with it.  Its one of the things in the T&Cs that actually cancels an account.

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Message 8 of 21 (6,365 Views)
by: nap72
on: 22/10/2011 | 11:30

This thread is 7 months old!

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Message 9 of 21 (6,360 Views)
by: antraf1982
on: 22/10/2011 | 11:37

Oh yea lol.  It was a newcomer asking what his number was that revived it!

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Message 10 of 21 (6,357 Views)