This question has a Best Answer.
Go to Best Answer
youssef2244 wrote:HiI'm vary upside from my giffgaffI put £10 tap up but they out £20 from my bank accountCould u help me please
You almost certainly purchased a £10 goodybag and £10 airtime credit as well.
Please go to your phone and dial the following codes, then for each one tell us what your phone says: