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My goody bag is 20 a month now I want to just 10 good y bag

Started by: helenhiggins
On: 12/01/2019 | 13:26
Replies: 2
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by: helenhiggins
on: 12/01/2019 | 13:26

10goody bag not twenty

Message 1 of 3
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by: sloz
on: 12/01/2019 | 14:34
@helenhiggins
Hi, to change your recurring goodybag
On your payment details page
Http://giffgaff.com/profile/payment-details
Click change on the recur option
Highlight the goodybag you want to change to
And click save recurring settings

Look at your my giffgaff page
Http://giffgaff.com/dashboard
To check that the £10 goodybag is recurring
Get a free giffgaff Sim
Message 3 of 3
by: scottkay91
on: 12/01/2019 | 13:55
Hi @helenhiggins

You need to contact agent for investigation https://support2.giffgaff.com/app/ask/Top-up-balances-and-goodybags/goodybag-allowances-or-credit-ba...

Please note as giffgaff agents deal with a great deal of enquires a agent can take up to 24 hours to answer your question. https://giffgaff.com/support/questions
Message 2 of 3
Highlighted
by: sloz
on: 12/01/2019 | 14:34
@helenhiggins
Hi, to change your recurring goodybag
On your payment details page
Http://giffgaff.com/profile/payment-details
Click change on the recur option
Highlight the goodybag you want to change to
And click save recurring settings

Look at your my giffgaff page
Http://giffgaff.com/dashboard
To check that the £10 goodybag is recurring
Get a free giffgaff Sim
Message 3 of 3