Knowledge Base

My goodybag is Active but you charging me anyway???

Started by: laura_mama
On: 03/12/2018 | 22:20
Replies: 1

by: laura_mama
on: 03/12/2018 | 22:20

How long I am going to wait till some one smart guru will fix the problem you having. I can’t make call or text sms as I am been charged ridiculous amounts.

Can some one stop messing around with these stupid questions and get to point where I am the customer and you not helping me at all?????????????????

Message 1 of 2
by: boblog
on: 03/12/2018 | 22:25
Hi there, sorry you are having issues, but have you bought a goodybag or merely topped up, they are separate things. Can you check you order history here:
Get a free giffgaff Sim
Message 2 of 2