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My minutes

Started by: ningernestine
On: 06/05/2016 | 23:13
Replies: 1
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by: ningernestine
on: 06/05/2016 | 23:13

Dear Giffgaff,

I became your customer March 29/2016, ( my credit is £5 monthly).

In April 29/4/2016  you took £5 from my bank account gave me text

messagages but never gave me minuites for call ( 125mins.). 

 

Right now I could only have access to text messages but no minuites to make call even for 10 minuites. Please assist. Thanks

Ning Ernestine.

Message 1 of 2
by: johnrooney80
on: 06/05/2016 | 23:16
Hi @ningernestine
Dial *100*7#
Does it say you have minutes?
Does the £5 goodybag show here http://giffgaff.com/orders/history
Message 2 of 2