Knowledge Base

My number

Started by: davidholbrookgardens
On: 14/03/2019 | 09:50
Replies: 12

by: davidholbrookgardens
on: 15/03/2019 | 09:43

Hi thanks for reply I thought this was the account David Holbrook gardens that was my number which was stolen but I activated the new sim that come and now I’m stuck 


Message 11 of 13
by: davidholbrookgardens
on: 15/03/2019 | 09:44

I reported it a week  ago now when u call the phone it’s off thanks 

Message 12 of 13
by: sloz
on: 15/03/2019 | 09:50
Have you received a sim in a package with the words
"oops don't worry we'll get you back on track" wrote on the back?

What date approximately did you activate your previous sim
(when did you join giffgaff)

Do you receive emails from giffgaff When purchasing a goodybag and can you still access that email account?

The username you barred the sim from wl be mentioned in the top right corner of those emails
Get a free giffgaff Sim
Message 13 of 13