Get Help
Community

My phone won't ring out

Started by: marie5555
On: 02/10/2013 | 16:30
Replies: 11
Reply

Go to solution
by: marie5555
on: 02/10/2013 | 16:30
I can't make any calls or can I receive any calls getting a perfect reception and still got credit left, it worked okay yesterday (help)
Message 1 of 12 (608 Views)
1 ACCEPTED SOLUTION

Accepted Solutions
by: clare201012
on: 02/10/2013 | 16:31
Best Answer
Accepted by joanna_007 (former giff-staffer)
‎21-08-2015 01:01
Message 3 of 12 (704 Views)
by: homecliff
on: 02/10/2013 | 16:31
it looks like giffgaff is down again
Get a free giffgaff Sim
Message 2 of 12 (595 Views)
by: clare201012
on: 02/10/2013 | 16:31
Best Answer
Accepted by joanna_007 (former giff-staffer)
‎21-08-2015 01:01
Message 3 of 12 (705 Views)
by: ash22240
on: 02/10/2013 | 16:31
Message 4 of 12 (592 Views)
by: 4813r41l5
on: 09/10/2013 | 02:12

I have the same problem, I'm being charged each month for a goody bag but I cannot ring out!

Message 5 of 12 (543 Views)
by: georgeandsummeryvonne
on: 12/05/2016 | 15:41
Please help... Registered sim, transferred number , phone won't ring out just goes straight to giff gaff voicemail.
Message 6 of 12 (133 Views)
by: sloz
on: 12/05/2016 | 15:59 edited: 12/05/2016 | 16:02

@georgeandsummeryvonne
Which phone do you have?
Is it showing signal bars?

What does it say on the phone screen when you dial *100*7# and *100# ?

Get a free giffgaff Sim
Message 7 of 12 (126 Views)
by: georgeandsummeryvonne
on: 12/05/2016 | 16:38
Hi it's a iPhone 4, it has 4 dots so looks good signal, £10 came off mums bank card,but when logged into giff gaff account it's saying 0.02 , Money came off today.
Message 8 of 12 (117 Views)
by: georgeandsummeryvonne
on: 12/05/2016 | 16:40
Also when logging into the giff gaff account thru the phone it's asking me to either order new sim or activate it!! 😟
Message 9 of 12 (115 Views)
by: sloz
on: 12/05/2016 | 16:44 edited: 12/05/2016 | 16:45

@georgeandsummeryvonne
When you say through the phone. Is that on the my giffgaff app or logged in here
Http://www.giffgaff.com/dashboard

If it's only on the app. Try logging out and logging back in

Can you see a goody so live here
Http://www.giffgaff.com/dashboard

When you dial *100*7# and *100#
What word or words do you see on the phone screen
Does it say not active?

Get a free giffgaff Sim
Message 10 of 12 (111 Views)