Knowledge Base


Started by: hghorashi
On: 04/02/2014 | 23:06
Replies: 8

by: hghorashi
on: 04/02/2014 | 23:06

I AM NOT A HAPPY CUSTOMER... as i havnt been able to use any INTERNET DATA where i have purchased for last few month, i have send you a numerous messages about this but nothing has been done so far!?

as i have mentioned before my mobile works ok for receiving DATA from other service provider except from Giffgaf!?

please HELP.....

Message 1 of 9
by: why_bother
on: 04/02/2014 | 23:08
Sounds like you need the correct internet (APN) settings on your phone. Click this link to find a step by step guide on how to install the giffgaff internet on your mobile:

If you don't see your handset listed then pop back here and let us know which model you have so that we can provide specific details for your phone. Thanks

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Message 2 of 9
by: wwpc
on: 04/02/2014 | 23:08

Text settings to 2020

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Message 3 of 9
by: jr1234
on: 04/02/2014 | 23:11
Text settings to 2020
Or download the app install settings
or tell us what phone do you have to givr you the tight manual setting
Message 5 of 9
by: lbspeller
on: 04/02/2014 | 23:11

Hello. Can you please tell us what phone you are using as this will allow us to offer some more specific advice.

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Message 6 of 9
by: ladyice
on: 04/02/2014 | 23:11

r ur settings riht ?retex SETTINGS to 2020 shude sort u

Message 7 of 9
by: eldee
on: 04/02/2014 | 23:26
All of the above are of course the right way to go. You might also check if 3G is available in your area on the O2 network.
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Message 8 of 9
by: sauron
on: 05/02/2014 | 00:31

Send the word "settings" to 2020 and you can also use the guides in the help section as well as the search box there for make and model searches which often give a tailored guide

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Message 9 of 9