Do you have sufficient funds in your bank account to pay for the £10 goodybag?
Also, you may need to contact your bank to allow the payment to go through. This is rare but it does happen.
Hello. . Welcome to the giffgaff community.
Hope this helps you.
You will be able to test the signal strength before spending any money by inserting the SIM in your unlocked phone, but payment is required to activate your SIM. You can pay using most major UK credit or debit cards, or visit your local shop and get a giffgaff top-up voucher. We also accept O2 top-up vouchers - as we run on the O2 network.
Minimum payment activation amount
A) Referral SIMs (with £5 free credit bonus) are received from an existing member's "spread giffgaff" page, forum banner or other personalised link.
B) Free SIMs are ordered from the giffgaff main page and do not have a credit bonus.
Before we get started, let's make sure that your phone is unlocked and that you have coverage where you are.
Start by inserting the SIM card in your phone:
Can't see a signal?
Most SIM activations are processed within a few minutes but it can take up to 24 hours in some situations.
If your SIM is not activated after 24 hours, please contact our agents so they can verify the status of your activation.
Don't forget to include:
Please allow 24 Hours for the activation to complete before contacting the agents.