Will try to keep it short.
I blocked my old SIM card and somehow my dad found it.
My dad then inserted it in my sisters new phone (instead of just getting a new sim) and now her phone is blacklisted!
I have unblocked the SIM card yesterday, however, the phone is still blacklisted.
Someone please help!
Putting a blocked SIM into another phone would not cause that phone to be blacklisted.
The link doesn’t work, it takes me to a different site. 😓
@fayex38 when you click on
https://giffgaff.com/support/questions it ought to take you to the agent answer list. You should be able to add to your query.
If not open a new question here
You said you unlocked the sim yesterday however it will take upto 5 days to receive your replacement sim, did you get it and try in your sisters phone?
The agent will have a note of whether they blocked the s8 phone. If they did and explain your reasons they should be able to unlock within 3 days.
What is the history of her O2 phone?
What SIM card was used in it last?
When is the last time it was used successfully?