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Need help with puk code

Started by: chery28999
On: 14/03/2019 | 07:32
Replies: 11
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by: chery28999
on: 14/03/2019 | 07:32

Hi there im very new to giff gaff i put my sim in to unlock my phone as ee sent me a code as my contract was up it said twice it was unccessful and is now asking for sim puk code i havent a clue where to get this could someone guide me i would appreicate it 

 

Cheryl

Message 1 of 12
by: birdyboff
on: 14/03/2019 | 07:34 edited: 14/03/2019 | 07:36

Sorry, ignore this message 

Message 3 of 12
by: dazoo
on: 14/03/2019 | 07:34

Hi  @chery28999 

 

To request a puk code >> https://giffgaff.com/support/puk

 

And on the link above should say how to use the puk code.

Get a free giffgaff Sim
Message 4 of 12
by: natty88
on: 14/03/2019 | 07:36

@chery28999  if above link don't work call the network back again and explain the issue as it may need one from them 

Get a free giffgaff Sim
Message 5 of 12
by: andrewbergstrom
on: 14/03/2019 | 08:34
Good Morning @ chery28999

You can get the puk code here https://giffgaff.com/support/puk
Message 6 of 12
by: chery28999
on: 14/03/2019 | 08:53

Does anyone have a number for giffgaff my puk number hasnt worked 

Message 7 of 12
by: jfc1951
on: 14/03/2019 | 09:13

@chery28999wrote:

Does anyone have a number for giffgaff my puk number hasnt worked 

giffgaff is all online @chery28999  

 

It sounds as if your phone is locked, not that your SIM is blocked. The PUK available from giffgaff will only unblock a SIM, not unlock a phone.

 

If the code EE gave you is not working, take the matter up with them.

 Weaseling out of things is important to learn.  It's what separates us from the animals ... except the weasel.  -  Homer Simpson

Message 8 of 12
by: chery28999
on: 14/03/2019 | 09:24

Its sayin sim network pin blocked enter sim network puk does that mean the phones blocked 

Message 9 of 12
by: jfc1951
on: 14/03/2019 | 09:31

@chery28999wrote:

Its sayin sim network pin blocked enter sim network puk does that mean the phones blocked 

 @chery28999  that indicates that the phone is still locked (to EE in your case). 

 Weaseling out of things is important to learn.  It's what separates us from the animals ... except the weasel.  -  Homer Simpson

Message 10 of 12