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Started by: williemarsha11
On: 25/04/2018 | 19:29
Replies: 5
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by: williemarsha11
on: 25/04/2018 | 19:29

Hi need help I need a new sim card but keep my number xxx

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by: acetech
on: 25/04/2018 | 19:34 edited: 25/04/2018 | 19:35

Hi,

For this you will need a sim swap.

If doing a sim swap this needs to be done between 4:30am and 9:30pm to transfer your number, balance, and goodybag allowance (if you have contacts stored on your sim these will need transferring beforehand): https://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084

If you do not have a new sim you can order one here: https://giffgaff.com/orders/mgm

All the best!

Get a free giffgaff Sim
Message 2 of 6
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by: acetech
on: 25/04/2018 | 19:34 edited: 25/04/2018 | 19:35

Hi,

For this you will need a sim swap.

If doing a sim swap this needs to be done between 4:30am and 9:30pm to transfer your number, balance, and goodybag allowance (if you have contacts stored on your sim these will need transferring beforehand): https://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084

If you do not have a new sim you can order one here: https://giffgaff.com/orders/mgm

All the best!

Get a free giffgaff Sim
Message 2 of 6
by: alantony1
on: 25/04/2018 | 19:35

@williemarsha11 hi if you put this on help and support thread you'll get loads of great answers they no there stuff. Alan 

Message 3 of 6
by: pamfletch
on: 25/04/2018 | 19:36

@williemarsha11 hi order a sim the size you need and perform a sim swap, I presume you need a different size? The new sims are 3 in 1 so you pop out the bit you need and store the rest to put back to save another swap in future, hope that helps you.🤗

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Message 4 of 6
by: bobrobinson
on: 25/04/2018 | 19:44

williemarsha11 wrote:

Hi need help I need a new sim card but keep my number xxx

Hiya @williemarsha11

What sim do you already have and what one do you need.

If you need a nano which is the smallest sim.

Then please take a look at the one you already have sa it may be a part of a trio sim where you can push the size out you need so please look closely at the one you have .

All the best Bob

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Message 5 of 6
by: williemarsha11
on: 25/04/2018 | 22:27

Thankyou all xxx

 

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