Get Help
Community

Need your puk code?

Started by: vincent
On: 25/03/2010 | 13:03
Replies: 165
Reply

Go to solution
by: vincent
on: 25/03/2010 | 13:03

Hi all,

 

You can now get to your puk code without having to ask an agent by following this link: http://giffgaff.com/support/puk

 

Make sure you're logged in on the site though!

 

Cheers,

 

Vincent

Follow me on Twitter: http://twitter.com/VincentBoon
Message 1 of 166 (329,820 Views)
1 ACCEPTED SOLUTION

Accepted Solutions
by: bigfatbball2
on: 13/06/2010 | 18:57
Best Answer
Accepted by topic author vincent
‎21-08-2015 01:01
you need to make sure that your logged in the my giffgaff area and the support area and then click again on that link
Bigfatbball2
Don't forget to check out the giffgaffer top tips section before posting
iPhone 6 / OnePlus One
http://twitter.com/bigfatbball2
Message 15 of 166 (12,976 Views)
by: welshpaul
on: 26/04/2010 | 09:23

Does not work, click on the get my puk button produces a dead link!

Message 2 of 166 (329,641 Views)
by: simon69c
on: 26/04/2010 | 11:04

If the link isn't working (seem to be a few dodgy links unfortunately since the site upgrade last week) you can ask an agent (make sure you are logged in to My giffgaff in order for that to work), and if all else fails you can email them on giffgaffteam@mailuk.custhelp.com.

Get a free Giffgaff SIM / microSIM
Message 3 of 166 (329,632 Views)
by: vincent
on: 27/04/2010 | 16:10

Thanks for flagging this, we're working on a fix as we speak Smiley Happy

Follow me on Twitter: http://twitter.com/VincentBoon
Message 4 of 166 (329,589 Views)
by: bigfatbball2
on: 29/04/2010 | 17:09

well it's definetly working now - just don't forget you'll need to be logged in and have your SIM activtated to get your PUK code

Bigfatbball2
Don't forget to check out the giffgaffer top tips section before posting
iPhone 6 / OnePlus One
http://twitter.com/bigfatbball2
Message 5 of 166 (329,542 Views)
by: jamie
on: 08/05/2010 | 15:11

All working Smiley Very Happy , It was only the other day i was in need of my puk.

Thanks,
Jamie

Twitter - @JamieEarlTEK
Message 6 of 166 (329,459 Views)
by: ivinsp
on: 13/05/2010 | 18:33

can we have a puk2 code option on that link as well?

 

If I've been of help please click the STAR Smiley Happy
if your query is resolved please click "Set as best answer"

Get a free Giffgaff Sim
Message 7 of 166 (329,321 Views)
by: vincent
on: 14/05/2010 | 09:53

We don't use puk2 codes, so no need for the system I think Smiley Happy

Follow me on Twitter: http://twitter.com/VincentBoon
Message 8 of 166 (329,292 Views)
by: ivinsp
on: 14/05/2010 | 10:10

that's strange as I blocked my pin2 code last week and was sent a puk2 code by agent!

 

I can send you the email privately if you need that

 

If I've been of help please click the STAR Smiley Happy
if your query is resolved please click "Set as best answer"

Get a free Giffgaff Sim
Message 9 of 166 (329,283 Views)
by: vincent
on: 14/05/2010 | 10:36

lol, now you have me confused. I thought we didn't do those Smiley Happy

 

Ah well, I must be wrong. The puk2 couldn't be a generic code could it? Ah well, at least you figured out the way to get your puk2 code.

 

No idea why we didn't include that option in the first place. Must have had a reason. I'll raise it. We might add it as a feature somewhere in the future.

Follow me on Twitter: http://twitter.com/VincentBoon
Message 10 of 166 (329,277 Views)