Re: New SIM

The transfer has still not gone through, but it’s now showing ‘no service’ on both phones! When will I know if it’s done or if there is a problem or if I am supposed to do something else! The new phone seems to be ok in all other aspects I just want the phone to work as a phone again!

Message 1 of 7

by: fidas
on: 28/01/2019 | 21:14

Hi there have u done a sim swop or activated a sim if so it can take up to 24 hours to fully activate reboot ur phone it can help

Message 2 of 7

by: boblog
on: 28/01/2019 | 21:15

HI there, what is it you are trying to do? A sim swap? Or a number port?
Have you tried restarting your phone?

Message 3 of 7

by: fidas
on: 28/01/2019 | 21:15

Also to activate a new sim u need to top up £10

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by: byre
on: 28/01/2019 | 21:22

When I done my son swap it took a few hours , switching the mobile off then on again can help too. Make sure u have added some credit or a goodybagg

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by: susanbanks38
on: 28/01/2019 | 21:26

Thanks, goody bag is all ok and topped up so I’ll try switching off on

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Highlighted

by: susanbanks38
on: 28/01/2019 | 21:31

Thanks byre, it worked- simples👍🏽

Message 7 of 7