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New goodybag but only provides 27 days instead of 30 days

Started by: armstrong96
On: 01/02/2019 | 04:05
Replies: 10
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by: armstrong96
on: 01/02/2019 | 04:05

I just bought a goodybag today for £12 and it's for only 27 days why is this? I thought goodybags are for 30 days.

Message 1 of 11
by: macca28
on: 01/02/2019 | 04:19

@armstrong96 Hi 

it may be that february is the only exclusion ?

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Message 2 of 11
by: random112
on: 01/02/2019 | 04:40

@armstrong96


It used to be that you got a full month plus the part of the day you got it, but in July 2018 they changed it to lasting "1 calendar month" (thus everyone lost the extra day). It has always been the case that February is a shorter month and even before July you would have got less days in a Feb goodybag purchase.


https://community.giffgaff.com/t5/Using-giffgaff/goodybag-refresh-July-2018/ta-p/21990906

Last link is what you want. 

Message 3 of 11
by: erasure454545
on: 01/02/2019 | 05:57

goodybags lat one calender mounth so in febuary theres not so many days 

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Message 4 of 11
by: traelkom
on: 01/02/2019 | 06:09
It might be because you do not have auto recurring on.
I did mention this on a post time ago.
Please send a complaint to Giffgaff from here:
complaint@giffgaff.com

Message 5 of 11
by: muddycalhoun
on: 01/02/2019 | 06:14
@armstrong96 goodybags are for a calendar month, so February is a bit worse value than the others.
Message 6 of 11
by: nicola4473
on: 01/02/2019 | 06:17

Feb only has 28 days . 

Message 7 of 11
by: tonychurm39
on: 01/02/2019 | 06:28
Hello
27 plus the one day your now using so 28 in total. This is due to february being short month
Message 8 of 11
by: kerrieanne
on: 01/02/2019 | 10:07
February has 28 days
If I helped click ''solutions and kudos'' thanks.


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Message 9 of 11
by: hassan_javed
on: 11/02/2019 | 20:21
Feburary goodybags sre valid for 28 days only
Message 10 of 11