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New phone number

Started by: bevsimpson
On: 31/07/2016 | 01:49
Replies: 7
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by: bevsimpson
on: 31/07/2016 | 01:49

How long does it take for a new number to work? When I ring the number it goes to answer phone

Message 1 of 8
by: farnis
on: 31/07/2016 | 01:57

Up to 24hrs.

Message 2 of 8
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by: topcop
on: 31/07/2016 | 02:40
It can take up to 24 hours to complete the transfer but I would suggest restarting your phone every so often too.
Get a free Giffgaff Sim
Message 3 of 8
by: player101
on: 31/07/2016 | 03:44
i take a 24 hours
Message 4 of 8
by: figment_uk
on: 31/07/2016 | 06:23

@bevsimpson

 

  • If it was a new SIM activation, it can take up to 24 hours
  • If you already had an existing giffgaff number and did a number change from your dashboard, the change takes up to 4 hours (only available between 04:30 and 21:30 daily)
  • If you asked an agent to change your number it can take up to 48 hours due to the delay between asking the question, and the agent responding before the number change goes through.
  • If you have asked to transfer a number from another provider, it will happen on the chosen transfer date, between 08:00 and 21:00. It usually only takes a couple of hours, but be prepared to be without service all day, just in case.

In all cases, you must reboot your phone for the new number to take effect. If you have an iPhone you also need to sync to itunes and turn Facetime and iMessage off/on.


Message 5 of 8
by: faizan001
on: 31/07/2016 | 06:39
hi
welcome to community
it takes almost 24 hours so please wait
Message 6 of 8
by: sudeepshe
on: 31/07/2016 | 06:43 edited: 31/07/2016 | 06:44

Once the number changes the existing goodybag and all your credit will be transferred to the new number and it can take up to 24 hours for your sim to be fully provisioned. If you're still facing any issues after 24 hours, contact giffgaff agents from here: https://giffgaff.com/support/ask/call_barring and check with them.

Message 7 of 8
by: rabbit001
on: 31/07/2016 | 07:49

hey buddy it can take up to 24 hours to complete the transfer and then try restarting your phone so that the phone takes the settings automaticallySmiley Happy

Message 8 of 8