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New phone

Started by: stevenwoodcock
On: 18/03/2018 | 20:07
Replies: 3
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by: stevenwoodcock
on: 18/03/2018 | 20:07

I am an existing gift gaff account member I have a new phone so I changed sims from micro to nano iam now on new nano gift gaff sim how do I activate this and keep my old number thanks         Steven woodcock

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by: flower_power13
on: 18/03/2018 | 20:16
Please order another SIM for yourself
All sims shipped by giffgaff are 3 in 1 (Standard , Micro and Nano) simply push out the sim size thet you require
https://giffgaff.com/orders/mgm

When you receive the SIM you will need to perform a SIM swap
http://bit.ly/kbggswap

guide on how to perform a SIM swap
http://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084
video tutorial on how to perform a SIM swap
https://www.youtube.com/watch?v=s1QoXIl6xEM

your current number, airtime credit and/or bundle (goodybag,gigabag) will get transferred over to the new SIM.
The SIM swap should take no more than 30 minutes to complete and can be performed any time between 4.30am and 9.30pm.

your contacts are not copied over to the new sim please copy them to the phone memory and then follow this link how to transfer contacts to new sim
http://mashable.com/2013/08/20/sync-android-contacts/#DUInNhxoDPqp

Message 3 of 4
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by: flower_power13
on: 18/03/2018 | 20:16
Please order another SIM for yourself
All sims shipped by giffgaff are 3 in 1 (Standard , Micro and Nano) simply push out the sim size thet you require
https://giffgaff.com/orders/mgm

When you receive the SIM you will need to perform a SIM swap
http://bit.ly/kbggswap

guide on how to perform a SIM swap
http://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084
video tutorial on how to perform a SIM swap
https://www.youtube.com/watch?v=s1QoXIl6xEM

your current number, airtime credit and/or bundle (goodybag,gigabag) will get transferred over to the new SIM.
The SIM swap should take no more than 30 minutes to complete and can be performed any time between 4.30am and 9.30pm.

your contacts are not copied over to the new sim please copy them to the phone memory and then follow this link how to transfer contacts to new sim
http://mashable.com/2013/08/20/sync-android-contacts/#DUInNhxoDPqp

Message 3 of 4
by: johngould
on: 18/03/2018 | 20:17

Hi, @stevenwoodcock

 

Sim swap :

 

From your giffgaff dashboard, tap My Account then Profile and Settings. 

Scroll down to " Replace My Sim "

Enter the code from the new sim's packaging. 

Your phone number and credit will transfer to the new sim. 

Message 4 of 4