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Nexus 4 no internet connection

Started by: dellamoorhouse
On: 11/03/2013 | 10:36
Replies: 11
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by: dellamoorhouse
on: 11/03/2013 | 10:36

Hi,

 

I joined giff gaff last week.

 

I can access the internet at home when linked to wifi, but cannot access it out and about.

 

I keep getting error messages saying 'no internet connection' or 'network error'.

 

can anyone help?

 

many thanks

Message 1 of 12 (641 Views)
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Accepted Solutions
by: wreedie
on: 11/03/2013 | 10:39
Best Answer
Accepted by sarah_e_w (former giff-staffer)
‎21-08-2015 01:01
It seems like you need the correct internet settings. If you have access to wifi, download Tweakker from the Google Play Store and use it to configure your phone for use with Giffgaff. It automatically creates the correct APN for you. If you prefer to create the APN manually, use the settings at http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/How-to-use-SIM-Swap/td-p/6885194 .
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Message 4 of 12 (679 Views)
by: harrybee1980
on: 11/03/2013 | 10:37
Message 2 of 12 (639 Views)
by: aquiline
on: 11/03/2013 | 10:37
reboot device by removing battery without powering off, power back on

settings to 2020
Message 3 of 12 (637 Views)
by: wreedie
on: 11/03/2013 | 10:39
Best Answer
Accepted by sarah_e_w (former giff-staffer)
‎21-08-2015 01:01
It seems like you need the correct internet settings. If you have access to wifi, download Tweakker from the Google Play Store and use it to configure your phone for use with Giffgaff. It automatically creates the correct APN for you. If you prefer to create the APN manually, use the settings at http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/How-to-use-SIM-Swap/td-p/6885194 .
Get a free giffgaff Sim
Message 4 of 12 (680 Views)
by: ballbern
on: 11/03/2013 | 10:45
Hi. If you go to Google play store there is a giffgaff app that will automaticly install the setting for you. Just search for giiffgaff tweakker.
Message 5 of 12 (627 Views)
by: ballbern
on: 11/03/2013 | 10:49
There's also another app called giffgaffAPN. Just in case there's any trouble with the other app.
Message 6 of 12 (621 Views)
by: harrybee1980
on: 11/03/2013 | 10:51
^^^^^^^

The APN apps won't work with android jelly bean.
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Message 7 of 12 (616 Views)
by: ballbern
on: 11/03/2013 | 11:11
I used it on my Nexus 4. It won't put the setting directly in but it does copy them to the clip board for you and you just pasta them in.
Message 8 of 12 (612 Views)
by: harrybee1980
on: 11/03/2013 | 11:13
Which one? The Paul Shirley or the tweakker.
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Message 9 of 12 (606 Views)
by: ballbern
on: 11/03/2013 | 11:14
The giffgaffAPN one.
Message 10 of 12 (602 Views)