Knowledge Base
Community

No Data

Started by: julie78162
On: 05/12/2018 | 22:41
Replies: 3
Reply

Go to best answer
by: julie78162
on: 05/12/2018 | 22:41

i have just topped up my goody Bag is Active and iv meant to have 3g off data it says i have but when Im Out or not Connected to WiFi it won't let me go on Anything it says no WiFi .

 

Message 1 of 4
1 BEST ANSWER

Accepted Solutions
by: jokeyboi77
on: 05/12/2018 | 22:47

Do you have mobile data switched on @julie78162? Also do you have the giffgaff APN settings installed? Here's giffgaff's APN Settings here.

Message 2 of 4
by: jokeyboi77
on: 05/12/2018 | 22:47

Do you have mobile data switched on @julie78162? Also do you have the giffgaff APN settings installed? Here's giffgaff's APN Settings here.

Message 2 of 4
by: z201205
on: 05/12/2018 | 23:19
Your phone needs a giffgaff APN. If it doesn't create one with APN set to giffgaff.com, username giffgaff and no password. Save it and select it. Enable flight mode for 10 seconds and then disable it to get the phone to use the new settings.
Message 3 of 4
by: stephc2019
on: 12/02/2019 | 16:31

 I never seem to use all my data eith ee now I’m on Giff gaff and I have no data and that’s not usual for me.

Message 4 of 4