I keep getting an error telling me I have no data allowance despite having a live goody bag valid until 6th August and my next goody bag purchased several days ago!! I recently used my iPad abroad however was only able to access internet via wifi!! Can anyone help?
Do you have a £10 goodybag currently live and have you used all of the data allowance? It could be that the new goodybag is queuing ready to take over when the current one expires.
If you have no data allowance left, you will need PAYG credit in order to carry on until the goodybag expires. What does it say here https://giffgaff.com/dashboard ?
Edit: or you couldbe using a gigabag given that you have an iPad? Same thing applies though, if the data allowance has run out. Giga/goodybags are UK use only, so don't work when roaming abroad.
I wonder if you've been mistakenly barred for tethering since you used the sim in an iPad on a goodybag abroad?
Check your inbox including junk to see if you got any email from giffgaff.
May not be the case but do check.
Unlikely since the goody/gigabags don't work abroad.