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No internet or calls or texts to any other than giff gaff

Started by: turkiish1707
On: 06/05/2016 | 21:55
Replies: 4
Reply

by: mathew40
on: 06/05/2016 | 21:57
Hi there @turkiish1707
Can you firstly Click onto this Link Here https://giffgaff.com/dashboard and make sure that you Do actually have either an active goodybag or enough credit, if you have, please let me know what it says on your dashboard.
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Message 2 of 5
by: pfaber11
on: 06/05/2016 | 21:58
Sounds like you're out of credit.
Message 3 of 5
by: eddie2901
on: 06/05/2016 | 22:03
Hi check your account and top up if required good luck
Usefull giffgaff numbers
The Topup Line number is 43430

Some other numbers you might find useful:

Airtime Balance: *100#
Free Calls Expiry Date: *100*1#
Goodybag Minutes Balance: *100*7#
Remaining Hokey Cokey Text Balance: *100*5#
Turn Voicemail On: 1616
Turn Voicemail Off: 1626
Check Voicemail: 443

Account history
Hi best option check your account history using link
click this link to see your payment history
https://giffgaff.com/account

Dial *100# for your airtime credit (PAYG) balance.
Dial *100*7# for details of your current goodybag
If still not clear what went wrong contact an agent
https://giffgaff.com/support/ask/
Good luck
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Message 4 of 5
Highlighted
by: abdullah1604
on: 06/05/2016 | 22:33
You maybe out of credit
Message 5 of 5