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No internet

Started by: hollyoconnor
On: 22/06/2014 | 17:18
Replies: 8
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by: hollyoconnor
on: 22/06/2014 | 17:18
Sim activated but can't get internet why is this?
Message 1 of 9
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by: johny121
on: 22/06/2014 | 17:21
Please check if you have the correct data settings,

As you will need the settings to access the internet/MMS on the giffgaff network , as you haven't indicated the phone you have please see the link below to the KB guide where you will find the settings for the most popular phones.

http://community.giffgaff.com/t5/Settings-for-your-device/Internet-and-MMS-settings-APN-guide/ta-p/3...
Message 4 of 9
by: yaseen_n
on: 22/06/2014 | 17:19
you need the settings head here http://community.giffgaff.com/t5/Settings-for-your-device/tkb-p/phone_settings

Order free gg sim with £5 credit included.Smiley Happy

Get a free giffgaff Sim
Message 2 of 9
by: rosebloom
on: 22/06/2014 | 17:20
You need gg setting in
Giffgaff . Com
Apn giffgaff
Pasword leave blank
Proxies leave blank
Get a free giffgaff Sim
Message 3 of 9
by: johny121
on: 22/06/2014 | 17:21
Please check if you have the correct data settings,

As you will need the settings to access the internet/MMS on the giffgaff network , as you haven't indicated the phone you have please see the link below to the KB guide where you will find the settings for the most popular phones.

http://community.giffgaff.com/t5/Settings-for-your-device/Internet-and-MMS-settings-APN-guide/ta-p/3...
Message 4 of 9
by: argos1
on: 22/06/2014 | 17:25
manually put these settings in your phone

name giffgaff
APN giffgaff.com
username giffgaff
proxy left blank
port 8080
password left blank
Get a free giffgaff Sim
Message 5 of 9
by: bluemoonbaz
on: 22/06/2014 | 17:25
Add the settings .

Check your settings are correct and if your phone's fully updated .

if you reinstall the sim it should update the settings

 Texting "settings" to 2020 will stop working shortly

Most phone manufacturers will soon start including giffgaff's APN settings in their software updates, for most newer phones.

This means that simply putting a giffgaff SIM card into a phone with the settings will automatically set up the internet and choose giffgaff as the carrier

If this doesn't work manually install the settings

So to manually set up these are settings required

Username: "giffgaff"
APN: "giffgaff.com"
password: [Leave blank]
Proxy: [Leave blank]

MMS settings:
APN - Access Point Name: giffgaff.com

Username: giffgaff

Password: [ leave blank ]


MMSC: http://mmsc.mediamessaging.co.uk:8002

MMS proxy: 82.132.254.1

MMS port: 8080

MCC: 234

MNC: 10

APN type: mms

Do NOT press the " Reset Settings " button when you’ve done this. Just restart your phone.

iPhones and iPads can't edit the proxy manually, so it's best to reset the settings and then use

http://giff.ly/iphonesettings


. Android and other OS phones will have to update it manually if a software update didn't work.


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Message 6 of 9
by: djbonner07
on: 22/06/2014 | 17:27
@hollyoconnor (see below)

Quick Setup + MMS Settings & More *
http://community.giffgaff.com/t5/learn-giffgaff-top-tips/newbie-quick-internet-guide/m-p/2066679


* Also more phone settings * - http://community.giffgaff.com/t5/Settings-for-your-device/tkb-p/phone_settings


* Just Incase you have further problems, See if theres any faults here by typing in your post code * http://status.o2.co.uk

Also: Check your coverage here ➜ http://bit.ly/o2coverage - o2 coverage checker


Online Balance/Package Check: ➜ http://giffgaff.com/dashboard - online
Get a free giffgaff Sim
Message 7 of 9
by: toontz65
on: 22/06/2014 | 17:28
What phone are you using?
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Message 8 of 9
by: kathystarwars
on: 22/06/2014 | 19:11
Hi,you'll need the giffgaff APN settings installed on to your phone before You can use the Internet
 
if your phone is an android you maybe able to use an app from the play store to install the giffgaff APN settings ,seė the link below
 
https://play.google.com/store/apps/details?id=com.paulshirley.android.giffgaffsetapn
 
Or you could install an android giffgaff app
https://play.google.com/store/apps/details?id=com.qmusa.giffgaffapp&hl=en_GB
 
here's the offical giffgaff app 
https://play.google.com/store/apps/details?id=com.giffgaffmobile.controller
 
If that doesn't work on your phone then
you could loôk to see the giffgaff internet settings (APN) for most phone's here and add them manually
 
Manual Settings:

GPRS-3G Settings

Connection Name: giffgaff - GPRS
APN - Access Point Name: giffgaff.com
Proxy Server Address:[Blank]
Proxy Port:[Blank]
Login - Username: giffgaff
Password: [Blank]
MCC: 234
MNC: 10


MMS Settings

Connection Name: giffgaff - MMS
APN - Access Point Name: giffgaff.com
Username: giffgaff
Password: [Blank]
Server: http://mmsc.mediamessaging.co.uk:8002
mmsc: http://mmsc.mediamessaging.co.uk:8002
mms proxy: 82.132.254.1
mms port: 8080
MCC: 234
MNC: 10
APN type: mms
Message 9 of 9