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No service after roaming

Started by: johnmos1996
On: 17/02/2019 | 12:14
Replies: 12
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by: sheppola
on: 17/02/2019 | 14:43 edited: 18/02/2019 | 12:32

@johnmos1996

@johnmos1996 wrote:

It's definitely the giffgaff sim I have checked it twice. The giffgaff is shown in the list, check the 7th message for more details

I'd get another blank Sim and do a Sim-Swap.This has happened before when people come back from the EU.I suspect the Sim-card was weak or poor Quality Control.

 

I'm too impatient to wait for a free Sim so..


buy one for less than a pound at B&M/Poundshop/Tesco/Argos/Iceland and even my Corner shop sells them now and do a,"Sim Swap".Do NOT activate the New Sim e.g put any money on it is as a Blank unused Sim is needed for a Sim swap and the Sim-Swap process will activate the new Sim.

A lot of these shops are open Sundays until 4pm and 8pm weekdays.

 

 

GiffGaffSim.jpg

 

 

 

 

 

 

 

 

https://community.giffgaff.com/t5/Using-giffgaff/What-is-SIM-Swap/ta-p/7320084

and here's an easy to follow video,


https://www.youtube.com/watch?v=s1QoXIl6xEM

 

you can only do a SIM swap between 4.30am and 9.30pm and it can be like when you first join GiffGaff e.g shut the phone down for a few mins and or keep restarting the phone over a few hours after the Sim Swap.

 

This will transfer your number and allowances across.

 

HTH Smiley Happy

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Message 11 of 13
by: johnmos1996
on: 18/02/2019 | 12:28

I would like to thank everyone! Something was wrong with the sim. I have performed a sim swap and I hope for the best 

Message 12 of 13
by: sheppola
on: 19/02/2019 | 08:34

@johnmos1996

@johnmos1996 wrote:

I would like to thank everyone! Something was wrong with the Sim. I have performed a Sim swap and I hope for the best 

I keep a blank unused GiffGaff Sim-Pack behind my clock on the Mantelpiece and take it with me when I travel ;-)

 

If this post helped please click the Kudos Button and or,"Best Answer"
"The pessimist complains about the wind; the optimist expects it to change; the realist adjusts the sails."
Message 13 of 13