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No service

Started by: julielord74
On: 19/03/2019 | 00:13
Replies: 4
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by: julielord74
on: 19/03/2019 | 00:13

Phone has suddenly stopped working and now says no service. Any ideas please?

Message 1 of 5
by: bilal86440
on: 19/03/2019 | 00:15
@julielord74
Please check the signal in your area by following this link https://giffgaff.com/coverage-and-service for the network status or coverage. The network status should give you details of any local issues, including planned work, as well as showing signal strength & outages.

Please remember that the website is updated hourly and may not display any issues at the current moment. If the signal looks all good then you can perform a manual roam Please check out this http://community.giffgaff.com/t5/Using-giffgaff/Force-the-change-of-SMS-settings/ta-p/4871794 guide on how to perform a manual roam.

Also please turn off your mobile device off for a couple of minutes and on again to see if that helps.
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Message 2 of 5
by: ethan964
on: 19/03/2019 | 05:35
Reset your phone, this sometimes helps with that
Message 3 of 5
by: mikeok
on: 19/03/2019 | 05:56

try a manual riam its in your phone setting under  mobile netwotk..... once you done it choose o2 or giffgaff then try again 


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Message 4 of 5
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by: tonychurm39
on: 19/03/2019 | 06:15
Hello
Try turning the phone off and removing the sim for for 5 minutes and reinsert sim and restart your phone.. this can often help.
Message 5 of 5