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Started by: riaya30
On: 17/03/2018 | 05:58
Replies: 1
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by: riaya30
on: 17/03/2018 | 05:58

My number was supposed to transfer yesterday and it has not. My phone is completely set and I've turned on and off several times. Please advise. Thank you. 

Message 1 of 2
by: persco
on: 17/03/2018 | 06:03

riaya30 wrote:

My number was supposed to transfer yesterday and it has not. My phone is completely set and I've turned on and off several times. Please advise. Thank you. 

Hi @riaya30 Sorry to hear. Does it say it’s transferred here

https://giffgaff.com/support/transfer

 

Allow till 9am this morning and give the phone a reboot. If still no luck, contact an agent to investigate this for you here

https://support2.giffgaff.com/app/ask/Number-transfers/Partial-or-no-service-after-transfer/form/

They will respond within 24hrs.

 

Check for reply from agents using link below

https://giffgaff.com/support/questions

 

Sorry about this. 

Please do set BEST ANSWER for posts that help you. Get a free giffgaff Sim
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