Knowledge Base

No service

Started by: julielord74
On: 19/03/2019 | 00:13
Replies: 4

by: julielord74
on: 19/03/2019 | 00:13

Phone has suddenly stopped working and now says no service. Any ideas please?

Message 1 of 5
by: bilal86440
on: 19/03/2019 | 00:15
Please check the signal in your area by following this link for the network status or coverage. The network status should give you details of any local issues, including planned work, as well as showing signal strength & outages.

Please remember that the website is updated hourly and may not display any issues at the current moment. If the signal looks all good then you can perform a manual roam Please check out this guide on how to perform a manual roam.

Also please turn off your mobile device off for a couple of minutes and on again to see if that helps.
Get a free giffgaff Sim
Message 2 of 5
by: ethan964
on: 19/03/2019 | 05:35
Reset your phone, this sometimes helps with that
Message 3 of 5
by: mikeok
on: 19/03/2019 | 05:56

try a manual riam its in your phone setting under  mobile netwotk..... once you done it choose o2 or giffgaff then try again 

Get a free giffgaff Sim
Message 4 of 5
by: tonychurm39
on: 19/03/2019 | 06:15
Try turning the phone off and removing the sim for for 5 minutes and reinsert sim and restart your phone.. this can often help.
Message 5 of 5