Hi. Just a quick update to let you know your request to transfer your number to your new giffgaff SIM is underway. It should be completed within 24 hours. If this wasn't you, please raise a case with a giffgaff agent here: giff.ly/2DEItsv
IT WAS NOT ME .... So what now????
@ivant_t01 inquire with the agents about it via here and click on any topic from list then use the how can we help box and explain the issue contact the agents
remember allow from a few hours up to a maximum time of 24hrs for agents replies which will show here when logged into your account
Remember agents work from 8am until 11pm daily