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No txt messages

Started by: tanyaloten
On: 08/12/2018 | 13:47
Replies: 1
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by: tanyaloten
on: 08/12/2018 | 13:47

can not send txt messages anymore after the o2 crash 

 

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by: dtuxcomp
on: 09/12/2018 | 12:34
@tanyaloten Hi, most of the service has been returned to normal so have a read through the tips here - https://community.giffgaff.com/t5/Service-Updates/RESTORED-2G-3G-and-4G-services-impacted-across-the... - and if none of those steps work it's suggested there that you contact an agent, but do that as the last step in case any of the others cure your issue.

Hope that helps.

D.

P.S. This is a specific discussion area, as your request is a help one, I've asked a moderator to relocate this thread to the Help & Advice section where it will receive more replies, please mark your post as solved when your issue is fixed.
Smiley Happy Take my advice, I'm not using it | Dtuxcomp's Tips | Free Giffgaff SIM with £5 credit
Message 2 of 2
Highlighted
by: dtuxcomp
on: 09/12/2018 | 12:34
@tanyaloten Hi, most of the service has been returned to normal so have a read through the tips here - https://community.giffgaff.com/t5/Service-Updates/RESTORED-2G-3G-and-4G-services-impacted-across-the... - and if none of those steps work it's suggested there that you contact an agent, but do that as the last step in case any of the others cure your issue.

Hope that helps.

D.

P.S. This is a specific discussion area, as your request is a help one, I've asked a moderator to relocate this thread to the Help & Advice section where it will receive more replies, please mark your post as solved when your issue is fixed.
Smiley Happy Take my advice, I'm not using it | Dtuxcomp's Tips | Free Giffgaff SIM with £5 credit
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