Ano networks have there problems and stuff but i had topped up 15 pound so a cud buy my 10 goodybag and so i wud have a bit extra credit due to them having problems today a couldnt activate my goody bag sonits been charging me for every text,call and data tgat av used in the past few hours and knkw i have 9.95 so cant activate my goodybag i wud have to top up another 10 pound coz im short of 5p
when the current issues are resolved you will be able to claim for a refund of the credit you have used due to today's problems:
read this thread:
Mine is up and running know just havent got enought credit to activate my goodybag know how do i claim back the money i have used
you will have to ask an agent:
Contact An Agent http://bit.ly/giffgaffagent
If you have problems with invalid date issues or cannot find an appropriate category for your issue then use the sim service/no service category, tick the boxes randomly then detail your issue in the text box at the bottom. They will reply within 24hrs.
NB posted in service update thread (page 14):
Will customers be compensated if the have to top up because goody bags arent available?