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Not receiving emails

Started by: maggiemccormack66
On: 15/03/2019 | 20:10
Replies: 5
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by: maggiemccormack66
on: 15/03/2019 | 20:10

Hi fellow gaffers 

I have not received any emails since Thursday morning.

What is going on?

I do have data in my goody bag.

All calls to my mobile are going on to voicemail without ringing.Can you help please?

Mega advance thanks and have a great weekend.

Message 1 of 6
by: wreedie
on: 15/03/2019 | 20:15

@maggiemccormack66wrote:

Hi fellow gaffers 

I have not received any emails since Thursday morning.

What is going on?

I do have data in my goody bag.

All calls to my mobile are going on to voicemail without ringing.Can you help please?

Mega advance thanks and have a great weekend.

@maggiemccormack66  Have you tried restarting your phone? If not switch it off for a minute and switch it back on to refresh the signal and hopefully that will get things working again. If that does not resolve the issue, check that you have service i.e. see if giffgaff is the network operator and you have the 3G or 4G symbol on your phone. Also check at https://giffgaff.com/coverage-and-service for any service issues in your local area. 

Get a free giffgaff Sim
Message 2 of 6
by: sheppola
on: 15/03/2019 | 20:27

@maggiemccormack66 

@maggiemccormack66wrote:

Hi fellow gaffers 

I have not received any emails since Thursday morning.

What is going on?

I do have data in my goody bag.

All calls to my mobile are going on to voicemail without ringing.Can you help please?

Mega advance thanks and have a great weekend.

What phone do you have and what Email app are you using?

If this post helped please click the Kudos Button and or,"Best Answer"
"The pessimist complains about the wind; the optimist expects it to change; the realist adjusts the sails."
Message 3 of 6
by: maggiemccormack66
on: 21/03/2019 | 22:24
I have an I phone 6 plus and my email address is aol.com
Thanks in advance
Message 4 of 6
by: johnrooney80
on: 22/03/2019 | 00:32
Might I suggest deleting cache buildup, and sync emailboff then on again @maggiemccormack66

Regarding your calls, dial ##002#
This cancels all diverts. Voicemail can be turned off by dialling 1626 (1616 reactivated)
Try this, report bk 👍
Message 5 of 6
by: macca28
on: 22/03/2019 | 01:00

@maggiemccormack66  Hi 

Voicemail dial 443
To ENABLE voicemail, dial 1616
To DISABLE voicemail dial 1626
Complete guide on using Voicemail: http://community.giffgaff.com/t5/Using-giffgaff/Your-voicemail/ta-p/3521085

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Message 6 of 6