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Not receiving my goodybag

Started by: pleso01
On: 18/03/2019 | 22:24
Replies: 5
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by: pleso01
on: 18/03/2019 | 22:24

Hi there, I just bought 25£ always on data goodybag as I was running out of my data from my previous goodybag which is going to finish 9/4/2019. But on my app it says that my new goodybag will start 10/4/2019 when my old one finish however I need data as soon as possible.. what should I do ?? 

Thanks for letting me know 

Message 1 of 6
by: spacefrog
on: 18/03/2019 | 22:29

@pleso01 

You can start your new goody bag early once you have less than  100MB, 100 texts or 100 minutes on your current goodybag allowance. you will have the option to start a new goodybag early. 

 

its very easy……Log in and go to My giffgaff  https://giffgaff.com/dashboard

 

https://community.giffgaff.com/t5/Using-giffgaff/I-don-t-have-any-data-or-minutes-left-what-can-I-do...

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Message 2 of 6
by: jt_21
on: 18/03/2019 | 22:30

@pleso01 

Make sure you are down to 100mb of the full speed data or less then you can bring the new goodybag forward, ifbyiu are log out here https://giffgaff.com/auth/logout and log in again and see if the dashboard updates 

Message 3 of 6
by: shibolleth
on: 18/03/2019 | 22:31
Hiya @pleso01
You can start your new goodybag early on your giffgaff dashboard at https://giffgaff.com/dashboard

Hopefully this helped, have a nice day-
shibolleth
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Message 4 of 6
by: vibekehegna
on: 18/03/2019 | 22:47
I've ran out of my internet usage, Added funds early by card not voucher but can't get a googbag !
Message 5 of 6
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by: unftlaty
on: 18/03/2019 | 23:36

@vibekehegnawrote:

I've ran out of my internet usage, Added funds early by card not voucher but can't get a googbag !

Try calling 43430 free from your phone to buy a Goodybag with your airtime credit

Order a SIM to join Giffgaff and you'll get £5 extra credit when you activate with £10 or more.

https://www.giffgaff.com/orders/affiliate/unftlaty?ggSMS=app
Message 6 of 6