Knowledge Base

O2 Problems

Started by: tonyb54404
On: 07/12/2018 | 21:56
Replies: 3

by: tonyb54404
on: 07/12/2018 | 21:56

Given O2's network failure affecting us all, has anyone been able to ask giffgaff whether it will match or exceed Sky Mobile's gesture of unlimited data tomorrow? Or have I missed the announcement?

Message 1 of 4
by: natty88
on: 07/12/2018 | 22:03 edited: 07/12/2018 | 22:08
Message 2 of 4
by: tired16
on: 07/12/2018 | 22:05
Hi @tonyb54404

This is the official Giffgaff announcement with regards to the outage and what to do to apply for compensation.
Get a free giffgaff Sim

Please remember to select a "Best answer" and give "Kudos" to those that have helped you. Smiley Happy
Message 3 of 4
by: hdavey17
on: 07/12/2018 | 22:06

O2 have offered a credit in January worth the equivalent of one days airtime allowance. 


Giff Gaff will be sending emails to each user with details on how to claim. I assume it will be along the same value as O2’s offer. 

Get a free giffgaff Sim
Message 4 of 4