Knowledge Base

Old number!

Started by: noushie
On: 15/03/2019 | 09:48
Replies: 12

by: sm1976
on: 15/03/2019 | 11:06



If its been over six months then unfortuneatly not.

Try ringing your old number to see what happens.

Message 11 of 13
by: noushie
on: 15/03/2019 | 11:27

Yes I see the new number. When I card the old it says incorrect numbednumber!

Message 12 of 13
by: sloz
on: 15/03/2019 | 11:34
Did you report your old sim lost on your account?
And when did you do that?

When did you last use your old sim /number?
And when did you last top up or buy a goodybag fir your old number?
Can you see that transaction in order history
Get a free giffgaff Sim
Message 13 of 13