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Old number!

Started by: noushie
On: 15/03/2019 | 09:48
Replies: 12
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by: noushie
on: 15/03/2019 | 09:48

How can I get my old number back?

Message 1 of 13
by: danhamman
on: 15/03/2019 | 09:49

@noushiewrote:

How can I get my old number back?

Where is your old number held?

Can you add more info?

.:.
Message 2 of 13
by: natty88
on: 15/03/2019 | 09:55

@noushie  if your old number is with giffgaff has it been used in last 6months if not its likely deactivated due to non usage of services as shown here and cannot be given to you again number recycling on giffgaff

 

 https://community.giffgaff.com/t5/Blog/Recycling-mobile-numbers-giffgaff/ba-p/8211666

Get a free giffgaff Sim
Message 3 of 13
by: clikasarus
on: 15/03/2019 | 10:03

 @noushie  Welcome to Giffgaff and the community

 

unfortunately if the number hasn’t been used for a period of six months either by sending a text or by making a call even by topping up then the sim  now would now have been disconnected and the number would of been recycled 

I hope this answers your question

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Message 4 of 13
by: noushie
on: 15/03/2019 | 10:45
So I swap it for another anothed . it was already an activated number.
Message 5 of 13
by: danhamman
on: 15/03/2019 | 10:45

@noushiewrote:

So I swap it for another anothed . it was already an activated number.

If you've overwritten it with another number - then the old number is gone.

.:.
Message 6 of 13
by: noushie
on: 15/03/2019 | 10:46
So I can't reactive it!
Message 7 of 13
by: danhamman
on: 15/03/2019 | 10:47

@noushiewrote:

So I can't reactive it!

Not sure what it is you've done - but possibly not, no.

.:.
Message 8 of 13
by: noushie
on: 15/03/2019 | 10:48
It hasn't been 6 months
Message 9 of 13
by: sloz
on: 15/03/2019 | 11:00
@noushie
Hi, so you see a new number next to your username here
Http://giffgaff.com/dashboard ?

What do you hear exactly when you call your old number?
Had you previously reported that sim lost?
Get a free giffgaff Sim
Message 10 of 13