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PAC Code

Started by: lewis555
On: 15/09/2011 | 20:47
Replies: 5

by: lewis555
on: 15/09/2011 | 20:47


I have got my new giffgaff sim working nicely in my phone, and am now trying to port out my old numer to the giff gaff sim from my orange one.  

I have a PAC code from Orange and have attempted to use the online form to arrange for my number to be transferred on Friday.  However I am being told that "Sorry, something went wrong with your transfer request. Please try again later."  I have been trying since Wednesday evening and keep getting the same response.  Thus I have missed my oppertunity to move numbers on Friday. 

This error message is very vague, can someone expand on it for me.  Is there a problem with the form, or my PAC code, or something else.  As if I need a new PAC code then I'll need to know so I can speak to Orange again.




Message 1 of 6
by: richy99
on: 15/09/2011 | 20:48

have you tried a different browser?


a pac code is valid for 30 days

These are my own personal opinions and do not necessarily reflect that of Giffgaff and their employees
Message 2 of 6
by: xan
on: 15/09/2011 | 20:55
Use a different browser or delete your browser cache and cookies, further more when inputting your details do not use punctuation, commas or hyphens..

Message 3 of 6
by: philiplittle40
on: 15/09/2011 | 21:04

If you continue to have this problem after trying different browsers then message an agent and provide the PAC code so they can raise the transfer request for you

Message 4 of 6
by: sauron
on: 15/09/2011 | 21:09
Might be that the pac code is not valid and you can ask for another one
Get a free giffgaff Sim
Message 5 of 6
by: lewis555
on: 15/09/2011 | 21:13

Tis not working for me using Chrome or IE, with and without cookies etc.  So I shall be taking my plea to an agent.  Thanks for the suggestions guys :-)

Message 6 of 6