PAC Code

[lewis555]

Hello

I have got my new giffgaff sim working nicely in my phone, and am now trying to port out my old numer to the giff gaff sim from my orange one.  

I have a PAC code from Orange and have attempted to use the online form to arrange for my number to be transferred on Friday.  However I am being told that "Sorry, something went wrong with your transfer request. Please try again later."  I have been trying since Wednesday evening and keep getting the same response.  Thus I have missed my oppertunity to move numbers on Friday. 

This error message is very vague, can someone expand on it for me.  Is there a problem with the form, or my PAC code, or something else.  As if I need a new PAC code then I'll need to know so I can speak to Orange again.

Thanks

Lewis

[richy99]

have you tried a different browser?

a pac code is valid for 30 days

[xan]

Use a different browser or delete your browser cache and cookies, further more when inputting your details do not use punctuation, commas or hyphens..

[philiplittle40 seer]

If you continue to have this problem after trying different browsers then message an agent and provide the PAC code so they can raise the transfer request for you

[sauron genius]

Might be that the pac code is not valid and you can ask for another one

[lewis555]

Tis not working for me using Chrome or IE, with and without cookies etc.  So I shall be taking my plea to an agent.  Thanks for the suggestions guys :-)