Re: PAC Code

I have a PAC code from Orange and have attempted to use the online form to arrange for my number to be transferred on Friday. However I am being told that "Sorry, something went wrong with your transfer request. Please try again later." I have been trying since Wednesday evening and keep getting the same response. Thus I have missed my oppertunity to move numbers on Friday.

This error message is very vague, can someone expand on it for me. Is there a problem with the form, or my PAC code, or something else. As if I need a new PAC code then I'll need to know so I can speak to Orange again.

Thanks

Lewis

Message 1 of 6

by: richy99
on: 15/09/2011 | 20:48

have you tried a different browser?

a pac code is valid for 30 days

These are my own personal opinions and do not necessarily reflect that of Giffgaff and their employees

Message 2 of 6

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by: xan
on: 15/09/2011 | 20:55

Use a different browser or delete your browser cache and cookies, further more when inputting your details do not use punctuation, commas or hyphens..

Message 3 of 6

by: philiplittle40
on: 15/09/2011 | 21:04

If you continue to have this problem after trying different browsers then message an agent and provide the PAC code so they can raise the transfer request for you

Message 4 of 6

by: sauron
on: 15/09/2011 | 21:09

Might be that the pac code is not valid and you can ask for another one

Message 5 of 6

by: lewis555
on: 15/09/2011 | 21:13

Tis not working for me using Chrome or IE, with and without cookies etc. So I shall be taking my plea to an agent. Thanks for the suggestions guys :-)

Message 6 of 6