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PLEASE HELP! carnt buy goodybag

Started by: daisy77
On: 30/05/2012 | 11:44
Replies: 8
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by: daisy77
on: 30/05/2012 | 11:44

Hi, I topped up £15 but wen I try to buy a £15 goodybag there is no button on the screen to click confirm???? I've even tried to put one in my basket but wen I click the button to add to basket it won't do anything!! I've been trying for 2 days now, I am using my blackberry to access the internet, could this b the problem? Please help x
Message 1 of 9
by: endorphin
on: 30/05/2012 | 11:45
Can you try it using another browser, preferably on a pc or mac?
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Message 2 of 9
by: pad4
on: 30/05/2012 | 11:48
Are your trying on the mobile or full site? Mobile should work better
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Message 3 of 9
by: daisy77
on: 30/05/2012 | 16:06

Both mobile and full site, I haven't got access to a pc at the min x
Message 4 of 9
by: incredibleman
on: 30/05/2012 | 16:06
talk to an agent or clear your broswer cache
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Message 5 of 9
by: sloz
on: 30/05/2012 | 16:08
Hi daisy try this method

Easiest way to buy a goodybag with airtime credit..
Click http://giffgaff.com/buy
Log in
Then click one of these links

Http://j.mp/5-texts
Http://j.mp/5-hokey
Http://j.mp/10-bag
Http://j.mp/15-bag
Http://j.mp/20-bag
Http://j.mp/25-bag
Http://j.mp/5-00giga
Http://j.mp/7-50giga
Http://j.mp/12-50giga

Goodybags plus blackberry add on's
Http://p.ly/8textsbb (£5 texts + £3 bb add on)
Http://p.ly/8hokeybb (£5 hokey + £3 bb add on)
Http://p.ly/13bagbb (£10 bag + £3 bb add on)
Http://p.ly/18bagbb (£15 bag + £3 bb add on)
Http://p.ly/23bagbb (£20 bag + £3 bb add on)
Http://p.ly/28bagbb (£25 bag + £3 bb add on)

And click confirm order to buy

Those short cut links will take you to the final confirmation page, it over-rides any browser incompatibility

Always a good idea to dial *100*7# to check if the goodybag has been applied
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Message 6 of 9
by: craig_northyorkshire
on: 30/05/2012 | 16:39
Thanks sloz think ill keep them links incase I ever have problems
Message 7 of 9
by: ahad
on: 30/05/2012 | 19:06
Giffgaff's system is currently encountering problems and has been slow for the time being, the topup/goodybag shall go through very soon, if to the extreme, it can be 24 hours!
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Message 9 of 9