I have sent a message to the AGENTS telling them my number isnt on my dashboard page asking them to fix this... Lets see how long it takes as they couldnt solve the problem with sim cards not arriving... I had to get a sim card off a friend who had one sitting around.
First thing the agents are likely to ask is have you confirmed that you're looking at the correct account by texting "USERNAME" to 43430
ok guys the Video in the link tells us that you cant have 2 active sims...
Well when i put in the number i get this page not the page on the VIDEO...
Try this method to do a IM swap:
To use SIM swap to transfer your number, credit and goodybag etc to a new SIM:
You need a spare SIM that has never been activated. If you don't already have one, head to your spread giffgaff page. Be sure to select the correct size for your device.
IF you do not see screens as above, please describe what you see after clicking Continue on the activation page.
sorry mate ive tried that and it DOESNT WORK. it just ASKS me what goody bag i want
Your link reverts back to the first activation page. Can you either take a screen shot, or descibe the content of the page?
Is your correct giffgaff number shown on this page? https://giffgaff.com/dashboard
On the ACTIVATION PAGE there is NO part that says I HAVE a GG Account...
You will only see the page dalan is referring to if you log out before going to the activation page, enter the code and click continue - you'll be asked to register or log in.
Is this the page you're seeing after clicking Continue?