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PUK disabled. SIM card blocked

Started by: abeddoe
On: 15/07/2012 | 17:04
Replies: 15
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by: abeddoe
on: 15/07/2012 | 17:04

Can somebody please help. My Daughter has just turned her phone on (a samsung chat 335) her password unlocked the phone but then the screen says "PUK disabled. SIM card blocked" , only showing an SOS button available.

We have taken out the battery and Sim and started again but the same thing.

 

Any ideas greatly appreciated Smiley Frustrated

Message 1 of 16 (8,263 Views)
1 ACCEPTED SOLUTION

Accepted Solutions
by: sam1128
on: 15/07/2012 | 17:06
Best Answer
Accepted by topic author abeddoe
‎21-08-2015 01:01
If its blocked than no good any longer ...


Report sim lost and stolen ... You would be sent out replacement sim with 1st call post.. 

http://giffgaff.com/support/lost

All credit and allowance would be transferred as well..



giffgaff now send out hybrid sims, which contain both a mini and micro sim that you can pop out.
Get a free giffgaff Sim

Message 6 of 16 (9,112 Views)
by: dany001
on: 15/07/2012 | 17:05
click on help section and get puk
Get a free Giffgaff Sim

CONATCT ME FOR A PRE-CUT MICRO SIM THATS ALREADY TOPPED UP WITH £5 FOR YOU.


Please give 'KUDOS' if you like my post. If my answer helped then please click 'Accept as Solution' .....
Message 2 of 16 (8,259 Views)
by: autodriveuk
on: 15/07/2012 | 17:05

PUK code.....http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/Entered-wrong-SIM-PIN-and-I-need-m...

Get a free giffgaff Sim

Kudos me or accept as solution if you're happy with my answer. ;-)
Message 3 of 16 (8,258 Views)
by: hughnicholls
on: 15/07/2012 | 17:05
dial 43430 for your code

if I was helpful please give kudos (by clicking on the gold star) and/or by pressing accept as solution button, thanks!
Message 4 of 16 (8,255 Views)
by: wowzaa
on: 15/07/2012 | 17:06
PUK code http://giffgaff.com/support/puk Does the PUK code work?
Get a free giffgaff Sim
The sim will come as a dual sim
Message 5 of 16 (8,251 Views)
by: sam1128
on: 15/07/2012 | 17:06
Best Answer
Accepted by topic author abeddoe
‎21-08-2015 01:01
If its blocked than no good any longer ...


Report sim lost and stolen ... You would be sent out replacement sim with 1st call post.. 

http://giffgaff.com/support/lost

All credit and allowance would be transferred as well..



giffgaff now send out hybrid sims, which contain both a mini and micro sim that you can pop out.
Get a free giffgaff Sim

Message 6 of 16 (9,113 Views)
by: hughnicholls
on: 15/07/2012 | 17:09
dial 43430 option 2

if I was helpful please give kudos (by clicking on the gold star) and/or by pressing accept as solution button, thanks!
Message 7 of 16 (8,236 Views)
by: abeddoe
on: 15/07/2012 | 17:10
I got a PUK code off here but there is nowhere to put it in. I can't get to any menu functions..

isn't there a way of an agent unblocking the phone without having to replace the SIM, it's a pain if I have to Smiley Happy
Message 8 of 16 (8,234 Views)
by: dalan
on: 15/07/2012 | 17:12
Puk code


Entered wrong SIM PIN and I need my PUK code
Answer
You'll need a new PUK code if you entered your SIM PIN code incorrectly three times and locked your handset -not to worry, we can sort this out for you, pronto.
 
Head here to get your unique PUK code.
 
If your PUK code isn't working, this would suggest it's been entered incorrectly more than 10 times - this permanently locks the SIM and you need to order a replacement SIM by clicking here
 
Handy links:
Retreive your PUK code
Information about PIN codes, which prevent unauthorised access to your giffgaff SIM
Order a replacement SIM if your PUK isn't working
If I helped click ''best answer and kudos'' thanks.
Get a free giffgaff Sim
Click Banner Above For A Free One Sim Fits All With £5 Credit.
Message 9 of 16 (8,225 Views)
by: wowzaa
on: 15/07/2012 | 17:12

abeddoe wrote:
I got a PUK code off here but there is nowhere to put it in. I can't get to any menu functions..

isn't there a way of an agent unblocking the phone without having to replace the SIM, it's a pain if I have to Smiley Happy

You will need to order a replacement sim if the sim is blocked

Get a free giffgaff Sim
The sim will come as a dual sim
Message 10 of 16 (8,225 Views)