Knowledge Base

Pac code

Started by: tewalker73
On: 16/01/2019 | 18:49
Replies: 4

by: tewalker73
on: 16/01/2019 | 18:49
I have received my new sim and want to have the same number. Do I need the PAC code to do this? I'm with giffgaf already, just the sim was damaged
Message 1 of 5
by: mcilwraith
on: 16/01/2019 | 18:51

if you have a sim use that.......if not.....

order a sim from your spread page here

when it arrives go here use "replace my sim"

that will start a sim swap from the activate button

goodybag and credit carry across with your number it would normally take around 30 minutes @tewalker73

Message 2 of 5
by: spacefrog
on: 16/01/2019 | 18:52


all you do is a SIM swap.

A SIM Swap is the process of replacing your existing SIM with a new SIM, this will also move your number and any credit that you have on your account. Check out this link for more information:


Take care, all the best!

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Message 3 of 5
by: various_mm
on: 16/01/2019 | 18:52

you can't move number from one giffgaff account to another

if you did a sim swap from within your account your phone number will automatically be licked to your new sim and you do not need to do anything else

If my answer resolved your query then please mark it as a ' solution '. Thank you!
Message 4 of 5
by: natty88
on: 16/01/2019 | 18:52

@tewalker73 NO Pac code is need Just follow this guide to swap current number to new SIM card sim swap please follow this guide to swap current number to new SIM card sim swap please remember sim swaps cannot be done between 9.30pm and 4.30am 

also remember to restart phone after approximately 30mins 


But firstly make sure you do a backup of contacts and apps to memory card or likes of the cloud or your g mail account 

Get a free giffgaff Sim
Message 5 of 5