Pad code

@marble0406
Do mean PAC Code? If you are leaving giffgaff for another mobile provider, you'll probably want to keep your phone number. To transfer your number, you will need to give a Porting Authorisation Code(PAC code) to your new network.

You can ask for your PAC code online here. https://giffgaff.com/help/pac-code-request Or you can dial 43431 free from your phone and follow the instructions.

Once you've requested your PAC it will sent to you along with its expiry date by SMS within minutes. To see your PAC instantly, go to your My giffgaff dashboard here https://giffgaff.com/dashboard and look under your mobile number.

You'll need to give the PAC to your new network within 30 days and they will advise you of the likely transfer date.

As the transfer day approaches, don't forget to cancel any recurring goodybag settings or automated top-ups and remove your payment-card details from your payment details page here http://www.giffgaff.com/profile/payment-details to avoid any future charges.

All best with your new network provider.

Message 2 of 6

by: natty88
on: 11/01/2019 | 19:34

' @marble0406 if leaving giffgaff follow this guide sorry your leaving

pac code

http://j.mp/pac-code-request

or call 43431 option two your Pac code

this is valid for 30 days from requesting it

it will show via here

https://giffgaff.com/dashboard/

also any credit you have won't move from giffgaff to another network its use or lose it

it's non refundable sorry

remember if you used credit cards for payments

please switch of recurring payments and delete out your card details to make sure that no further money is taken via here

profile payment details

http://giffgaff.com/profile/payment-details

If device is asking for a puk code follow this guide if you've entered SIM pin incorrectly 3 times http://giffgaff.com/support/puk

If asking for a sim network unlock code it means it locked to another network other than 02 and would need unlocked from the original network device was bought from or take to local phone repair shops or cheap unlock codes on eBay for impartial advice on unlocking check here http://giffgaff.com/unlock

Message 3 of 6

by: mrbergstrom1967
on: 11/01/2019 | 19:41

Good Evening @marble0406

You can get your pac code here https://giffgaff.com/help/pac-code-request please note thatwhen you port your number to another network. You would lose all your remaining credit and allowances including any payback you may have earned.

Message 4 of 6

by: hezp
on: 11/01/2019 | 19:45

Do you mean a PAC code? If you are leaving Giffgaff & need your PAC code this information will help you.
***TO CLOSE YOUR GIFFGAFF ACCOUNT:***
Go to https://giffgaff.com/profile/payment-details and
Cancel / turn off any auto top up
Cancel / turn off any recurring goodybag
Remove your credit / debit card details
Scroll down and ensure you save the changes
Log out and back in to ensure the changes are saved.
You could also remove/edit personal details here http://www.giffgaff.com/profile/details
Your SIM will still stay active for 6 months before being deactivated.
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If you take your number to a new network then you'll need a PAC code
There are two ways to get the PAC code
1. Dial 43431
2. Click here https://giffgaff.com/profile/details#take-my-number
Your PAC code will arrive as a SMS within 2 WORKING HOURS (Monday-Friday, between the hours of 8AM and 4PM),it will also be visible on your dashboard
Your PAC code is valid for 30 days