Knowledge Base

Paid for but not recived goodybag

Started by: benjo_92
On: 18/01/2019 | 23:27
Replies: 3

by: benjo_92
on: 18/01/2019 | 23:27

Ive topped up and its telling me its gone through and i have a goodybag but i still have no data or credit still... Does giffgaff usually send a text to tell u its started? Ive been waiting 2 hours now whats wrong? What do i do? Please help 

Message 1 of 4
by: spacefrog
on: 18/01/2019 | 23:29


please call these free numbers....

goodybag balance call *100*7#


Remaining Credit call *100#


what does it say?

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Message 2 of 4
by: beebeer
on: 18/01/2019 | 23:38
Try restarting your phone to "kick it in"
Message 3 of 4
by: chand311
on: 18/01/2019 | 23:58

Hi @benjo_92, please try now because server is unavailable from 2130 to 4.30 am due to updates. Should be okay now.

Message 4 of 4