Knowledge Base
Community
PayForIT Charge
on: 19/10/2017 | 22:57
Hi - I have been debited 4.50 twice in the last 2 hours on my phone 
Any idea how I stop this? no idea where this has come from
on: 19/10/2017 | 22:59
have a read at this very helpful thread.there is some good advice on how to deal with scams
on: 19/10/2017 | 22:59
You will need to reply STOP to the message. You will need credit to do this as there is a common charge of 10p for those numbers.
on: 19/10/2017 | 23:16
i've just disabled my auto top up as I have a feeling this will happen again - no idea who I call to get my money back
on: 19/10/2017 | 23:25
Hi - I did this but have now read I shouldn't have responded with 'stop' as apparently they do it more
on: 19/10/2017 | 23:27
@cazzawozza
The advice to text the word stop to the number is correct
Did you receive a reply confirming your subscription has been cancelled?
Call the customer service number tommorrow morning
Argue that you never knowingly subscribed to anything and ask for a refund
The advice to text the word stop to the number is correct
Did you receive a reply confirming your subscription has been cancelled?
Call the customer service number tommorrow morning
Argue that you never knowingly subscribed to anything and ask for a refund
on: 19/10/2017 | 23:32
I replied 'stop' at 20:09 and it said I will be unsubscribed within 24 hours. Then at 22:44 it thanked me for subscribing to FunnyVideos for £.450 every week from Remote Games - that was the second one tonight with the first initial one coming in at 20:04
Jees
Jees
on: 19/10/2017 | 23:44
@cazzawozza
Have you perhaps started using a new app, and inadvertently clicked a link on an advert?
Or have you been browsing a Web page for the service you've subscribed to
Is this second subscription the same 5 digit number. and same customer service number?
Have you perhaps started using a new app, and inadvertently clicked a link on an advert?
Or have you been browsing a Web page for the service you've subscribed to
Is this second subscription the same 5 digit number. and same customer service number?