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Payback Credit

Started by: greym14
On: 07/01/2019 | 07:23
Replies: 5
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by: greym14
on: 07/01/2019 | 07:23
  • My 2nd recruit activated a sim on 25th December and got the free £5 credit. I got an email to that effect bit till date my account has not been credited with the £5 payback credit.
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by: 4128334
on: 07/01/2019 | 07:34
@greym14
Good Morning,
You will receive your £5 reward bonus for recruiting a new member as 500 Payback Points on the statement you should receive on or about the 5th working day of January.
The following will explain about Payback.

https://community.giffgaff.com/t5/Using-giffgaff/Guide-to-Payback-points/ta-p/3521553
To make you choice as to how you receive Payback use the following link :-
https://giffgaff.com/profile/choose-payback-method
Get a free giffgaff Sim
Message 3 of 6
by: freedmaniac
on: 07/01/2019 | 07:33

@greym14

 

I think you'll get it at end of month following the activation e.g. end of Jan (credited in Feb)

Message 2 of 6
by: 4128334
on: 07/01/2019 | 07:34
@greym14
Good Morning,
You will receive your £5 reward bonus for recruiting a new member as 500 Payback Points on the statement you should receive on or about the 5th working day of January.
The following will explain about Payback.

https://community.giffgaff.com/t5/Using-giffgaff/Guide-to-Payback-points/ta-p/3521553
To make you choice as to how you receive Payback use the following link :-
https://giffgaff.com/profile/choose-payback-method
Get a free giffgaff Sim
Message 3 of 6
by: muddycalhoun
on: 07/01/2019 | 07:37

@greym14 Don't worry Decembers payback points are due in be added soon, within a week I would say they will show up on your dashboard page in the payback section. Obviously you have to wait until June to get the payment in whichever way you prefer it, credit,cash or charity. Remember to choose how you want it before the end of May

Message 4 of 6
by: bentnose
on: 07/01/2019 | 08:13
hi@ greym14
your payback would normally show in your account as payback points around 5th of month following activation
it has probably been delayed due to christmas holidays
Get a free giffgaff Sim
Message 5 of 6
by: headcases
on: 07/01/2019 | 09:00
you get 500 points

If the SIM card has been activated this month, remember your statement is produced on or around the 5th of the following month - i.e. the activations made over a month are only tallied up and made available in the payback statement after the 5th of the following day.
These points are then paid out with the following payback payment, according to the method you select then.
SIM cards used for SIM Swap are not giving right to payback points, as the members was already registered.
If I helped click ''solutions and kudos'' thanks

Sent from my iphone 6s
Message 6 of 6