Payback

[#1]

I didnot get my payback..my sim is active too .

Can you help me out?

[#2]

@smart_swag55  does any payback show here 

payback choices https://giffgaff.com/profile/choose-payback-method 

As it got updated earlier today 

[#3]

Did you refer a friend or family member? If so
Your friend will receive their free credit shortly after activating their SIM.
If you’ve made a referral check outcome here
https://giffgaff.com/spread/recruits
NOTE! Any bonus credit is usually applied within 72 hrs
For example if your friend activates a SIM today you'll get your payback points in the first few days of the next month (around the 5th) . It will then remain in your giff gaff account until the first of 2 payback payout dates
The first in early June the second in December
NOTE: You will need a minimum of 1000 points (i.e £10 equivalent to make a claim).
There are 3 options for claiming payback
1. Cash back: for which you will need a paypal account,
2. Or you can choose to use it to buy a goodybag or airtime credit
3. The third option is to give your payback to a charity of your choice.
For full guide to payback method https://community.giffgaff.com/t5/Using-giffgaff/Guide-to-payback-points/ta-p/3521553

[#4]

Hi @smart_swag55
Did you referred someone to giffgaff? Check your Payback here https://giffgaff.com/profile/choose-payback-method

[#5]

Hi keep checking as i got my payback a little earlier !.

[#6]

A message prompts up there

You need to active your sim or you must be logged in.
While i am already logged in

[#7]

@smart_swag55wrote:

A message prompts up there

You need to active your sim or you must be logged in.
While i am already logged in

Hi,

Have you actually used your sim within the last 6 months?

You need to have made a call, send a text or use some data to keep it active.

Thanks

[#8]

I did not reffer,but i am been reffered to giffgaff

[#9]

@smart_swag55 Do you mean they gave you a sim to activate or you entered their mobile number?

[#10]

@smart_swag55

I see you have only been with giffgaff a few weeks. 

What payback exactly do you think you were due?

And did you choose a payout option, and if so what option did you choose? 

If you need further help please answer those questions and confirm you have a working giffgaff sim that you are using, EG you have actually called and text people using your giffgaff sim card.