Phone issues

[#1]

Hi I purchased iphone 6s on the 05/03/18 I'm having a few issues past 3/4 days it turns off and on and since this morning it won't turn on.

[#2]

@coconutdead
See this https://support.apple.com/en-gb/HT201412 offical Apple guide if the phone won't turn on. If that hasn't helped you can send the phone back to the giffgaff network for a repair by following the steps in this https://community.giffgaff.com/t5/Solve-your-questions/How-to-send-a-phone-for-repair/ta-p/10441573 knowledge base link.

And check out this https://community.giffgaff.com/t5/Using-giffgaff/Returns-and-Repairs-process/ta-p/10316825 link on the return process.

[#3]

I'll give it a go however I wanted to know if this is coverd by warranty

[#4]

Hi folks, can anyone give more info on warranty please?

[#5]

@coconutdead

Pre-owned iphones have a 6 month warranty as such, if your iphone was pre-owned then I'm afraid it is now out of warranty.

A refurbished iphone comes with a 12 month giffgaff warranty, you'll need to return it to giffgaff for repair.

See https://community.giffgaff.com/t5/Solve-your-questions/How-to-send-a-phone-for-repair/ta-p/10441573

If the Iphone was new then you have a 12 month Apple warranty and as such you can visit an apple store for warranty repair work

[#6]

@coconutdead wrote:

I'll give it a go however I wanted to know if this is coverd by warranty

If the phone was bought new @coconutdead then you'll get a 1 year warranty with the phone, see more here on giffgaff's handset warranties.