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Started by: dplane886
On: 12/01/2019 | 14:01
Replies: 4
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by: dplane886
on: 12/01/2019 | 14:01

Can I change numbers but still keep the same sim??  I wanna keep this gift gaff sim but get a new number 

Message 1 of 5
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by: bilal86440
on: 12/01/2019 | 14:02
@dplane886
Yes you can simply by following this https://giffgaff.com/profile/details#msisdn to your details page;

- Read and understand the instructions and warnings
- "Click the change your number" button
- On the next page confirm that you wish to go ahead. This is permanent, you cannot get your old number back after you've confirmed you wish to go ahead.

The service is only available between 4.30am and 9.30pm. If you need to change your number a second time, you can, by repeating the process, at least 24 hours later.

For potential third or subsequent number changes (apart from number porting, using a pac obtained from another network) please apply to an agent by using method 2 shown below.

The number will be changed within 4 hours and any active allowances e.g. goody bag and/or airtime credit will not be shown on the account until your number is ready.

Method 2 - Ask an agent

- Please use this: https://support2.giffgaff.com/app/ask/SIM-and-number/Changing-my-number/form/ link to contact a giffgaff agent.
- When your new number is ready, you will be given instructions on what to do next.
- Wait while the new number activates and you're good to go.
Get a free giffgaff Sim
Message 2 of 5
by: bilal86440
on: 12/01/2019 | 14:02
@dplane886
Yes you can simply by following this https://giffgaff.com/profile/details#msisdn to your details page;

- Read and understand the instructions and warnings
- "Click the change your number" button
- On the next page confirm that you wish to go ahead. This is permanent, you cannot get your old number back after you've confirmed you wish to go ahead.

The service is only available between 4.30am and 9.30pm. If you need to change your number a second time, you can, by repeating the process, at least 24 hours later.

For potential third or subsequent number changes (apart from number porting, using a pac obtained from another network) please apply to an agent by using method 2 shown below.

The number will be changed within 4 hours and any active allowances e.g. goody bag and/or airtime credit will not be shown on the account until your number is ready.

Method 2 - Ask an agent

- Please use this: https://support2.giffgaff.com/app/ask/SIM-and-number/Changing-my-number/form/ link to contact a giffgaff agent.
- When your new number is ready, you will be given instructions on what to do next.
- Wait while the new number activates and you're good to go.
Get a free giffgaff Sim
Message 2 of 5
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by: janetihill
on: 12/01/2019 | 14:29

Yes you can make one change

Get a free giffgaff Sim
Message 5 of 5