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Phone stolen and the thief used my number

Started by: yicizhang
On: 19/02/2012 | 12:28
Replies: 12
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by: yicizhang
on: 19/02/2012 | 12:28 edited: 19/02/2012 | 13:40

I'm sure the balance should be 7 pound, but it reduced to 1 pound after stolen.

 

 

I barely call nobody and text very lilttle.

 

 

 

So can I track the number it called before through giffgaff?

 

 

 

Message 1 of 13
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by: noscere
on: 19/02/2012 | 12:34

@darrenpainter wrote:

 

You need to goto http://giffgaff.com/support/lost  to bar your SIM and/or handset to prevent usage. This takes effect immediately, and a new SIM will be sent to you. The replacement sim will have the same number and any credit once activated

 

Can I also suggest you remove your phone number as this is a public forum


i think that number is the one the thief called...

 

@op, yes thief called the number but tbh that number is innocent...it could be anyone he was calling. Pass info to police thou may be an idea.

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Message 6 of 13
by: darrenpainter
on: 19/02/2012 | 12:29 edited: 19/02/2012 | 12:30

 

You need to goto http://giffgaff.com/support/lost  to bar your SIM and/or handset to prevent usage. This takes effect immediately, and a new SIM will be sent to you. The replacement sim will have the same number and any credit once activated

 

Can I also suggest you remove your phone number as this is a public forum

Message 2 of 13
by: zee19
on: 19/02/2012 | 12:30
u shud order a new sim and let the giffgaff agents know. so u should email them.
Message 3 of 13
by: cricpk
on: 19/02/2012 | 12:30
You need to report it as lost, and order a replacement
Your number and credit/airtime credit will transfer to your new sim. Keep in mind that your current sim will become blocked.
Link: http://giffgaff.com/support/lost
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Message 4 of 13
by: artexy
on: 19/02/2012 | 12:33
I think that he may have posted the number to pester the thief. Maybe...???
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Message 5 of 13
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by: noscere
on: 19/02/2012 | 12:34

@darrenpainter wrote:

 

You need to goto http://giffgaff.com/support/lost  to bar your SIM and/or handset to prevent usage. This takes effect immediately, and a new SIM will be sent to you. The replacement sim will have the same number and any credit once activated

 

Can I also suggest you remove your phone number as this is a public forum


i think that number is the one the thief called...

 

@op, yes thief called the number but tbh that number is innocent...it could be anyone he was calling. Pass info to police thou may be an idea.

If you found my post helpful, please click the star (on the left) to give kudos!
Get a free giffgaff Sim Want microSIM? Watch my HOWTO on YouTube
When I kiss you on your cheesy lips, all I picture is you with him.
Message 6 of 13
by: duddriks
on: 19/02/2012 | 12:34
Report phone as stolen on gg to bar it, then report case to Police
Have I helped? Click on the star! Have I solved your query? Mark as solved!.

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Message 7 of 13
by: darrenpainter
on: 19/02/2012 | 12:35 edited: 19/02/2012 | 12:37

@noscere wrote:

@darrenpainter wrote:

 

You need to goto http://giffgaff.com/support/lost  to bar your SIM and/or handset to prevent usage. This takes effect immediately, and a new SIM will be sent to you. The replacement sim will have the same number and any credit once activated

 

Can I also suggest you remove your phone number as this is a public forum


i think that number is the one the thief called...

 

@op, yes thief called the number but tbh that number is innocent...it could be anyone he was calling. Pass info to police thou may be an idea.


I don't think so myself, how would the OP know who the thief had called as giffgaff do not provide any full itemised list of calls that they could have referred to.

 

Message 8 of 13
by: yicizhang
on: 19/02/2012 | 12:37

NO, its my stolen number. 

 

 

But yes, I've reported to the police. Thanks. That will be the best solution. Smiley Sad 

Message 9 of 13
by: darrenpainter
on: 19/02/2012 | 12:39

@yicizhang wrote:

NO, its my stolen number. 

 

 

But yes, I've reported to the police. Thanks. That will be the best solution. Smiley Sad 


But have you also blocked your sim and blacklisted your phone via the lost process at giffgaff, as the police will probably ask if you have done so.

Message 10 of 13