Knowledge Base

Please help, I can't connect the internet

Started by: nguyentam
On: 01/12/2013 | 10:05
Replies: 7

by: nguyentam
on: 01/12/2013 | 10:05

My phone is HTC Desire SV, I tried many times to set the APN such as the guideline for Androi on the giff gaff instruction on this website. Turn on and off after setting again and again but nothing happen. I'm starting annoy with the internet service because I bought it nearly two weeks but don't know how can I use it. The guideline is clear but it didn't work. What I should do now?thank you for help!

Message 1 of 8
by: weeman
on: 01/12/2013 | 10:06

Have you tried texting SETTINGS to 2020?



Message 2 of 8
by: carl201012
on: 01/12/2013 | 10:08
Check Internet settings:

You need to enter the giffgaff APN settings into your phone.

Here are the settings for the most popular phones.

Firstly text "SETTINGS" to 2020, should this not work, please choose your mobile Operating System from the list below and click the link:

Guide to Android:
Guide to iPhone 4:
Guide to iPhone 3G/3GS:
Guide to Windows Mobile 6.1:
Guide to Windows Phone 7/7.5:
Guide blackberry.;
Note: If someone has answered your question in 'Ask the community', please mark it as 'accepted solution’, then we know you're sorted
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Message 3 of 8
by: rhys8710
on: 01/12/2013 | 10:10
Txt settings to 2020
Message 4 of 8
by: addykiller123
on: 01/12/2013 | 11:09
text settings to 2020
Message 5 of 8
by: bengalknights
on: 01/12/2013 | 11:10
For android settings see or install giffgaff apn app or tweaker from play using wifi
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Message 6 of 8
by: bigdaveuk
on: 01/12/2013 | 11:12
To setup your device manually:

Go to Settings > Wireless & networks > Mobile Networks > Access Point Names

Click the Menu button > New APN

Enter the following details:

Name: giffgaff
Username: giffgaff
Password: password
MMS proxy:
MMS port: 8080
MCC: 234
MNC: 10

if you have wi-fi access or can go to a free wifif zone , download the giffgaffAPN app from the Android Marketplace (google play) to set them up for you, or click here to download the giffgaff apn:​s
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Message 7 of 8
by: addy123456
on: 01/12/2013 | 11:30
text settings to 2020 bye
Message 8 of 8