Please could you help and advise me on what to do, thank you so much in advance.
I have a Sony Xperia XA1 Ultra and the problem I have with it is this:
I have call waiting activated, but when I am on a call and someone tries to call me it goes straight to voicemail instead of alerting me (beeping) when I am on a call that I have a call waiting for me.
I have never had this problem before, my device has just come back from Sony as it had a small problem.
I have phoned Sony to ask about this and they advised that I contact my service provider.
Any help and advice is truly appreciated.
Hi there @a1ant
Below is all the information regarding voicemail activation etc...
These are some quick numbers you need to manage your Voicemail.
To ACTIVATE Voicemail - Dial 1616
To DEACTIVATE Voicemail Dial - 1626
To CHECK Voicemail - Dial 443
To set your own Voicemail message dial 443 and follow the prompts.
Voicemail extended ring will set the number of rings before divert to voicemail. Type in **61*443*10* and then the amount of seconds you want in increments of 5 seconds, maximum 30 followed by # then SEND.
Voicemail costs 8p/Call, or if you have a goodybag, it deducts ONE goodybag minute, regardless of how long you are on the call.
To hear your voicemail from another phone you need to set your PIN. Call your number. Wait for the voicemail to answer, then press * Then enter your PIN. You will then reach the voicemail menu.
Have you got it working?
Also.GiffGaff may not be the best Network in the World but you have some of the best folks around all the time willing to help
Check out the Tips and Guides section.You could save some money so your GiffGaff may not cost as much by saving some dosh